Medical-Grade Facials
in Chelmsford & Maldon

Results-focused facials tailored to your skin, designed to support clarity, texture and radiance, with a clear plan to keep your skin looking its best between visits.

Book your consultation 07457 414718

Consultation first · Any complication treated free of charge · Clients must be 18 or over.

Medical-grade facials at New Aesthetics, Chelmsford and Maldon

Consultation first

Patch test and cooling-off period where appropriate

Free complication care

Corrective treatment provided free of charge

Fully insured

Aesthetic treatments insured with Policy Bee

Healthcare professional

Registered, and also works within the NHS

Independent prescriber

Prescription treatments authorised face to face

Overview

What is medical-grade facials?

What it is

Medical-grade facials use professional-grade products and techniques that go beyond a standard pampering facial. Each treatment is chosen around a skin assessment, targeting concerns such as dullness, congestion, uneven texture or dehydration.

Who it's for

They suit anyone who wants healthier-looking skin, whether as a standalone treatment, preparation for an event, or part of a long-term skin plan alongside other treatments.

When to consider it

Many clients book when their skin looks dull, congested or stressed, when their home routine isn't delivering, or as regular maintenance for skin health.

Why expertise matters

Choosing the right products and techniques for your skin type matters. Rae holds an Ofqual-regulated Level 2 Award in Skin Care and Facial Treatments and has completed certified training in dermaplaning, so each facial is tailored rather than generic.

Before you book

Common mistakes
to avoid

Good skin is usually the result of consistent, well-chosen care.

Using the wrong products at home

Products that don't suit your skin can undo the benefit of in-clinic treatment. You'll get home-care advice.

Over-exfoliating

Too much exfoliation can leave skin sensitised. A professional assessment helps find the right balance.

Treating skin as a one-off

Skin changes with seasons, stress and age. Regular review keeps your plan relevant.

Our process

Five considered steps

Step 1 – Get in touch

Call 07457 414718 or send the enquiry form. Tell Rae what you'd like to change, or simply that you'd like advice. You'll be offered a consultation at the Chelmsford or Maldon clinic.

Step 2 – Consultation

A thorough, unhurried conversation about your goals, lifestyle and medical history. Rae assesses your skin and features, explains the options honestly, including when a treatment isn't the right choice, and a patch test is carried out where appropriate. Where required, treatments are prescribed by an independent prescriber following a face-to-face consultation.

Step 3 – Cooling-off period

Before any treatment goes ahead, you'll have time to reflect. There's no pressure to book on the day. This is especially important for first-time clients, so every decision is a considered one.

Step 4 – Treatment

Your treatment is carried out in a calm clinical setting, following the plan agreed at consultation. Rae talks you through each stage so you know exactly what's happening.

Step 5 – Aftercare & review

Your care doesn't end when you leave the clinic. In the rare event of a complication or adverse reaction, we will look after you and any corrective treatment is provided free of charge. You'll receive clear aftercare guidance, and can contact the clinic with any questions afterwards.

Benefits

Why clients choose this treatment

Tailored to you

Every facial begins with a skin assessment.

Brighter, clearer-looking skin

Targets dullness, congestion and texture.

Minimal disruption

Typically little or no downtime.

Expert home-care advice

Guidance to maintain results between visits.

Works alongside injectables

Complements skin boosters and other treatments.

Regulated skin training

Backed by an Ofqual-regulated skincare qualification.

In detail

Medical-Grade Facials:
what to know

What can be included in a medical-grade facial.

Skin assessment

Every appointment begins by looking at your skin type, concerns and routine, so the treatment is chosen for you.

Dermaplaning

Gently removes dead skin cells and fine facial hair for a smoother surface and better product absorption. Rae has completed certified dermaplaning training.

Targeted treatment

Professional-grade products are selected to address concerns such as dehydration, dullness or congestion.

Building a plan

Facials can be booked individually or as part of a longer plan, combined where appropriate with microneedling or skin boosters.

Preparing for treatment

Safety, suitability
and what to expect

Before your consultation

Make a note of any medical conditions, medicines, supplements and allergies, plus any previous aesthetic treatments and when you had them. This helps Rae review your medical history accurately and tailor, or, where needed, adjust, your plan to keep you safe. If you have an important event coming up, mention it so treatment can be timed sensibly.

Questions worth asking

What result is realistic for me? How many sessions might I need? What does aftercare involve, and who do I contact if something doesn't feel right? A good practitioner welcomes these questions. Rae will answer them openly and will tell you if a treatment isn't the right choice for you.

On the day

Arrive with a clean face where possible and allow time to go through consent and any final questions. Nothing goes ahead until you're comfortable, and first-time clients will already have had a cooling-off period since their consultation.

Who you'll see

Rae is a registered healthcare professional who also works within the NHS. Rae has completed foundation and advanced training in anti-wrinkle injections and dermal fillers with BW Beauty & Aesthetics Academy, alongside certified training in polynucleotides, skin needling, dermaplaning, vitamin injections and IV drip therapy. She also holds an Ofqual-regulated Level 2 Award in Skin Care and Facial Treatments. New Aesthetics is fully insured for aesthetic treatments with Policy Bee.

FAQs

Medical-Grade Facials questions

How is this different from a spa facial?

A medical-grade facial is results-focused and tailored following a skin assessment, using professional-grade products rather than a standard routine.

Is there downtime?

Usually little or none, though this depends on the treatment chosen. Rae will explain before you begin.

How often should I have one?

It depends on your skin and goals. Rae will suggest a sensible frequency at your appointment.

How much does it cost?

Pricing is confirmed at your consultation, once Rae has assessed what's right for you. There are no time-limited offers or discounts on injectable treatments, the recommendation is based on your needs, not a promotion. Call 07457 414718 for current prices.

Are results guaranteed?

No ethical clinic can guarantee results, and New Aesthetics won't. Results vary from person to person. Suitability confirmed at consultation. What is guaranteed is the care around your treatment: your care doesn't end when you leave the clinic. in the rare event of a complication or adverse reaction, we will look after you and any corrective treatment is provided free of charge.

What if something doesn't feel right afterwards?

Contact the clinic straight away on 07457 414718. Rae will advise you and arrange to see you if needed. In the rare event of a complication or adverse reaction, any corrective treatment is provided free of charge.

Where are you based?

New Aesthetics has two clinics: New Bridge House, 60 New London Road, Chelmsford, CM2 0GP, and within Reed Hair, 24a High Street, Maldon, CM9 5PJ. Appointments run 9am – 9pm, Monday to Sunday, by appointment; convenient for clients across Chelmsford, Maldon and the surrounding Essex area.

Is there an age limit?

Clients must be 18 or over. Your medical history is reviewed at consultation, and treatments are tailored or adjusted where needed to keep you safe.

Start with an honest
conversation

Book a consultation at our Chelmsford or Maldon clinic. No pressure, a cooling-off period before any treatment, and aftercare that includes free treatment of any complication.